Strata pest programs that pass council votes.

It depends on the bylaw and the pest. Under the Strata Property Act and most standard bylaws (Schedule of Standard Bylaws), common property pest issues — rodents in parkades, shared wall cavities, roof spaces — fall to the strata corporation. Pests confined to a single strata lot (ants in one kitchen, for example) typically fall to the owner/resident unless a bylaw assigns otherwise. Bed bugs are the most complex case: because they migrate between units via shared walls, electrical conduits, and plumbing chases, responsible strata councils treat them as a corporation-level concern and coordinate multi-unit treatment. We help councils draft pest-responsibility bylaws and tenant-notification templates that comply with Section 72 obligations for repair and maintenance of common property.

Treatment protocol includes a mandatory inspection of all four adjoining units (above, below, left, right) plus any unit sharing direct plumbing chase or HVAC return with the source unit. This is the only reliable way to prevent re-infestation. We document inspection consent, findings, and treatment recommendations for every adjoining unit — essential paperwork for any strata council defending their pest program in court or at an AGM.

Yes, on request. We attend scheduled council meetings to present quarterly pest reports, walk councils through proposed annual programs, and answer technical questions in session. For emergency situations (confirmed bed-bug infestation, rodent outbreak), we'll attend by video within 48 hours to present treatment recommendations and costings.

Yes. Under BC's 2023 restriction on second-generation anticoagulant rodenticides (SGARs), strata common-property rodent programs must now use first-generation anticoagulants, non-toxic monitoring, or mechanical control. Our strata rodent programs use tamper-resistant stations with first-generation actives (warfarin, chlorophacinone) in exterior common areas and exclusion-only protocols for interior common property. We maintain all regulatory documentation for property manager audit files.

Every scheduled visit generates a digital service report within 4 hours of completion, with photos of any findings, action taken, materials used (with active ingredient and Health Canada PCP number), and technician signature. Quarterly, we deliver a council-ready summary showing trends, flagged issues, recommendations, and pending work orders. Year-end, we deliver an annual IPM review suitable for the strata corporation's records and insurance file.

Three things. First, you get a named account manager who attends your meetings — not a dispatch rotation. Second, our reports are built for BC strata governance (Section 72 language, bylaw cross-references, council resolution format) rather than generic commercial output. Third, our pricing is per-unit and published; no per-job surprise billing that breaks your budget and forces emergency special levies.

Same-day diagnostic response, 48-hour treatment scheduling for confirmed infestations including adjoining-unit inspection. We coordinate resident notifications, preparation sheets, pre-treatment checklist, and treatment-day logistics. Cost is fixed per unit treated — no escalating hourly rates.

Yes. Our Strata Guard annual program includes quarterly common-property inspections, scheduled rodent monitoring, proactive seasonal treatments (wasp nest removal in spring, rodent exclusion in fall), emergency response at contract pricing, and all required documentation. Price is per-door, published, and invoiced monthly — simple for property managers to budget.